Privacy Policy

At Co-Tailor BD (https://cotailor.com.bd/), accessible from our website, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Co-Tailor BD and how we use it.

1. Information We Collect

We collect personal information that you provide to us when registering, placing an order, subscribing to our newsletter, or contacting us. This information may include your name, email address, phone number, shipping/billing address, and custom body measurements required for tailoring.

2. How We Use Your Information

We use the collected information in various ways, including to:

• Provide, operate, and maintain our website and tailoring services.
• Process your orders, verify custom measurements, and manage delivery.
• Improve, personalize, and expand our platform.
• Understand and analyze how you use our website.
• Communicate with you, either directly or through one of our partners, for customer service, updates, and marketing.
• Send you text notifications or OTP messages for secure access and order tracking.

3. Log Files

Co-Tailor BD follows a standard procedure of using log files. These files log visitors when they visit websites. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks.

4. Security of Your Data

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable.

5. Third-Party Services

We may share information with third-party payment gateways (like SSLCommerz, Stripe, PayPal) and shipping courier services to complete your transaction and deliver orders. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

6. Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. Co-Tailor BD does not knowingly collect any Personal Identifiable Information from children under the age of 13.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at support@cotailor.com.bd.